How It Works

Person using laptop to send an email

Contact Us First

Whether you have a question, an annoying issue or an emergency help is right around the corner. Open a support ticket with us through email, by phone or our website and one of our experts will be with you right away.

Instantaneous Help
Windows, Mac, Android & iPhone support
Pro-active services

We Connect To You

Sit back and let us do the work. Connecting to Snap Remedy is simple and safe. We use Advanced Encryption Standard just like banks do to ensure the connection between Snap Remedy and you is secure.

AES 256-bit Encrypted Communication
Sessions based access
Attended or Unattended connectivity
Remote support technicians resolving issues
Woman working from home watching remote support technicians resolving issue while drinking coffee

Assistance Provided

Sit back and watch us go to work. At Snap Remedy our goal is to ensure your technology and data needs are taken care of. Each ticket you open will detail all the steps taken to resolution which you may refer to at any time.

Chat-enabled real-time communication
Documented steps taken to resolution
Our team of experts right at your fingertips

Rate The Experience

We believe that you should determine how successful we are by allowing you to tell us how well we did. Each expert will be rated by our customers to ensure that our success is backed by your experience and loyalty.

You determine how successful we are
All our experts are rated
Quality assurance through reputation
Man reviewing work done by remote support technicians